Privacy Statement

B.V. Noordex, Internationaal Expeditie- en Controlebedrijf (a part of Cyber Freight International Holding B.V.) registered at the Dutch Chamber of Commerce under number KvK 24287372, location number. 000020009216, Bijdorp-Oost 18b, 2992 LA in Barendrecht The Netherlands (hereinafter “Noordex”) processes personal data of its customers, prospects and other contacts. Noordex does so for the purpose of offering visitors/customers the best possible assistance and to achieve our objectives. In this privacy statement we explain why and how we process your personal data.

Confidential data or personal data is processed via this website (www.Noordex.nl, a Noordex website). Careful handling of personal data is very important to Noordex. Therefore, we process and secure personal data with great care.

Our processing complies with the requirements of the GDPR legislation (effective as of 25 May 2018). Among other things, this means that:

  • We clearly state for what purposes we process personal data. We do so by means of this privacy statement.
  • We limit the collecting of personal data to the data that is required for legitimate purposes.
  • We request your explicit permission to process your personal data in situations in which your permission is required.
  • We take suitable security measures to protect your personal data and we demand the same of parties who process personal data in our name.
  • We respect your right to request to view, correct or remove your personal data.

In this privacy statement, we explain what personal data we collect and use, and for what purposes. Please read this statement with care.

This privacy statement was last amended on 22 May, 2018.

 

Data Protection Officer

In connection with the GDPR legislation we can report that Noordex does not have a Data Protection Officer, but that we are happy to assist you with any questions. Please contact us via info@noordex.nl or +31 (0) 104 292 666.

What personal data does Noordex process?

We process the following personal data via this website:

  • name
  • e-mail address
  • any further information entered in the ‘message’ field (on this contactpage)

Why do we process the personal data?

Noordex processes personal data for the following purposes:

  1. Administration and services
    In our administration, we keep records of (potential) customers and suppliers of Noordex, including the relevant contact persons. For the contact persons, we collect personal data for optimum realization of our services. We collect contact details to be able to reach and serve you.
    You can reach Noordex via different channels: By telephone, mail, e-mail, and Social Media. To make this possible, we need to process personal data, too.
  2. Marketing & Acquisition
    We also process personal data for Noordex campaigns. For example IP address, cookie ID, social ID and/or surfing behaviour. We do so to be able to show the most relevant adverts in the correct places.
    For Noordex (and related campaigns) we also use ‘customized target groups’ via social media platforms. We do so via Facebook and possibly Instagram targeting. These platforms offer the possibility to show (personalized) adverts. We do not provide personal data to third parties for this purpose, unless you have given explicit permission for this.
    If you do not want to see adverts via these platforms, you can let us know via the above contact details. You can also unsubscribe from these platforms. To find out how to do so, read the following page by clicking on the relevant link:

Please note: It is possible that you continue to see Noordex adverts after unsubscribing if you are part of the general target group of our adverts.

  1. Improved Noordex services
    We also collect personal data to improve our service. For example, clicking behaviour on the website, to analyse which articles are read most, and open rates to determine whether our (future) newsletters are regarded as relevant.

Rights of data subjects

Under the GDPR everyone has particular rights. We do all we can to honour these rights in the best possible way. Do you have suggestions or comments? Please, let us know! To exercise your rights you can contact us via info@noordex.nl or +31 (0) 104 292 666.

  • Information and viewing: You can of course view what personal data we have processed and stored for you. Upon your request, we will explain how and why we process the data.
  • Rectification: If you think the data we stored for you is incorrect, please let us know, and we will correct the data as soon as possible.
  • Right to be forgotten:You have the right to demand that we delete the personal data we have for you. It is possible that we need to process this data for other purposes (for example administrative purposes and deduplication).
  • Limitation: If you think that we illegitimately or incorrectly process your personal data, you can have processing restricted.
  • Objection: You can submit objection to the processing of your personal data. Does it concern marketing purposes? We will end the processing as soon as possible.
  • Portability: The GDPR contains a new right of the data subject to have their personal data transferred. Please contact us if you wish to use this right.

Additionally, you can do the following:

  • Revoke your permission: For example, for receiving e-mailings. Please contact us if you wish to revoke your permission for other types of processing, for e-mailing, please use the unsubscribe link in the appropiate e-mail
  • Submit a complaint to the Data Protection Authority: If you think that our actions are in violation of the privacy legislation, please let us know. From 25 May 2018, you can also submit a complaint to the Dutch Data Protection Authority.

Retention periods

Noordex will not retain your data any longer than is necessary for the purposes mentioned in this privacy statement. When you send us an e-mail or ask us a question via a contact form, we retain your data for a period of 6 months after responding, to be able to answer any follow-on questions. Company data will be retained as long as the commercial relationship continues to exist. Related personal data – in connection with the company you work for or represent – are also part of this data.

Basis for processing

As outlined above, we process your personal data because we have a legal obligation to do so, for the realization of an agreement (order, service and/or product delivery, or an event), and in most cases for realization of a legitimate interest of Noordex: The realization of our objectives. If you would like to know more about our considerations in connection with the legitimate interest, please contact us!

Third-party recipients

For the realization of a few of our services we may use the service providers. These are not ´third-party recipients´ but processors. For example, we collaborate with a media partner, our accountant, a cloud environment, etc. and we use Google Analytics. These parties process personal data in accordance with the instructions of Noordex.
Sometimes these parties have a legal obligation to provide personal data to third parties, e.g. the tax authorities. Otherwise, we will only provide data to third parties if you have given explicit permission for this.

Links

The Noordex website may contain links to websites of other organizations. Noordex is not responsible for the way in which these parties process personal data. Information on this can be found in the privacy statement of the relevant owner/organization.

Cookie statement

We use cookies on the Noordex website. The purpose of this is to improve our service, to ensure optimum operation of the website, for the efficient realization of campaigns, and for purposes as outlined in our privacy statement.
Cookies are small text files placed on a pc, tablet or mobile phone by an Internet page. The following website uses cookies or similar technology (hereinafter: “cookies”):

On this website you can – if applicable – give permission for the use of the cookies.

The following is a list of cookies placed by the Noordex website, along with their functionality:

Analytical cookies (Google Analytics):

Cookie  Store period           Purpose 
_gat        1 minute                 Used to measure the speed of the request.
_gid        24 hours                 Used to distinguish between users.
_ga          2 years                  Analytical cookie that measures website visits and that is used to distinguish between users (anonymous).

Noordex uses Analytics cookies to evaluate the use of the Noordex website. For this purpose a permanent cookie is placed on your computer or mobile system. This gives Noordex insight into how and how often the Noordex website is used, and this information enables us to implement changes to the Noordex website, when necessary. Thus, we ensure optimum operation of the Noordex website.

Noordex processes statistics on website visits anonymously. This is done by a web analysis system. Data that can be stored in the web analysis system via cookies includes:

  • the IP address,
  • technical properties, such as the browser you use (e.g. Chrome, Safari, Firefox, Internet Explorer, or another browser),
  • the resolution of your computer display,
  • from which page you came when you visited the Noordex website,
  • when and for how long you visited or used the Noordex website,
  • whether you used any functions of the Noordex website,
  • which pages of the Noordex website you visit.

Removing cookies

The easiest way to remove cookies is via your browser(s). Below is a list of the most popular browsers and matching links to how to remove the cookies in that browser: